We combine data operations, Excel/MIS, Power BI, automation and analytics into practical solutions for different business functions.
Times Of Tech starts with the operational data your teams already use and connects it to the KPIs managers actually need.
Know what is selling, where revenue is moving and which parts of the sales funnel need attention.
Replace fragmented spreadsheets with management reporting that makes financial performance easier to understand.
Turn ticket and interaction data into a system for improving SLA, productivity and customer experience.
Identify bottlenecks, workload imbalances and exceptions before they become expensive.
Bring campaign, lead and customer data together to understand acquisition and conversion performance.
Help teams understand workforce capacity, attendance, attrition and productivity patterns.
These are practical starting points. The exact KPI model is shaped around your workflow, systems and decision cycle.
Bring orders, products, returns and marketing data together.
Revenue, AOV, conversion, stock cover, return rate.
Spot slow movers, profitable channels and demand changes.
Connect ticket, queue, agent and customer interaction data.
SLA, FCR, AHT, backlog, ageing, repeat contacts.
Rebalance workloads, identify repeat issues and prioritize risks.
Combine production, downtime, quality and inventory signals.
OEE, throughput, TAT, defect rate, inventory ageing.
Find bottlenecks, reduce idle time and plan capacity.
Unify billing, receivables, project and expense information.
Revenue, margin, ageing, utilization, budget vs actual.
Focus collections, pricing, resource allocation and cost leakage.
We are tool-flexible. The objective is a reliable business outcome, not forcing you into a specific stack.
Power BI, Excel, DAX, SQL and executive dashboards.
Power Automate, scheduled jobs, alerts and approvals.
Python, predictive models, anomaly detection and AI-assisted reporting.
We can start with one report, one dashboard or one manual process and expand from there.
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